If you believe you have found a feature which needs to be corrected or enhanced, please use your username/password to log into the Online Live PHP RT and create a trouble ticket [action item].
Note in the release 3.3.2, this data needs to be inserted into the DB as it was removed by mistake from the mysql.schema file:
(Thanks to Franck Horlaville for pointing this out)
INSERT INTO `PHP_RT_item_type` (`type_id`, `type`) VALUES (1, 'Text'), (2, 'Integer'), (3, 'Float'), (4, 'Date'), (5, 'Link'), (6, 'Choice'), (7, 'Person'), (8, 'Summing'), (9, 'Enum'), (10, 'BigText');
Note: The GUEST account does not have permission to create tickets in this project.